“I do not cook yet so I want healthy and tasty meal options that are reasonably priced. The cost of some of their meals are less than I sometimes pay for lunch or dinner. This is the place for me. Plus they deliver to home or work!”
Mechelle O.
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FAQ
HOME · FAQ
Allergen Statement
Foods prepared in a kitchen that produces dishes with milk, eggs, wheat, soybean, fish, shellfish, lupin, mollusks, mustard, sesame, celery, sulfur dioxide (including sulfites). We are a nut-free kitchen
Is there a contract to sign? Do I have to order every week?
There are NO contracts or commitments. You order as frequently as you'd like. You may also stop in our retail store and shop at your convenience.
Is there a deadline to place or stop an order?
Yes, preorder deadline for the upcoming week is Friday at 5pm by phone and online, preorder deadline is Sunday at 7pm. If items are left in your cart after the deadline of Sunday at 7pm, the order will be processed.
When do you deliver and is there a delivery fee?
Our current delivery days are Tuesday and Wednesday. Delivery days are determined according to zip code and local delivery fee starts at $10. You may also opt to become a "pick-up" customer.
Is there a minimum order required for deliveries?
Yes. Deliveries require a minimum order of $30 before tax/delivery charge.
Are there any other fees for delivery?
Yes, for all deliveries there is a non-refundable $12 set-up fee which will be applied to your first delivery.
How do I choose my menu?
You can manage your meal planning and place your orders online and if you are not online we have paper menus and you simply give us a call at 860-533-0588 to place your order. Phone-in ordering deadline is Friday at 5:00pm. On-line ordering deadline is Sunday at 5pm.
Do I need to be home to receive my delivery?
No, each delivery comes in our proprietary insulated box with frozen ice blankets and is designed to be temperature stable for up to 6 hours. Also, each delivery box is secured with a tamper evident band. Delivery boxes should be placed in a covered spot protected from the sun and inclement weather. We will make arrangements with you as to the predetermined spot; front door, back door, garage, porch etc.
What do I do if something is missing from my order?
Immediately give us a call at 860-533-0588 and we will do our very best to rectify it.
How do I pay?
We currently accept Visa, Master Card, Discover and AmEx. You may set up you credit card information online through your own account. You may also leave a check in your empty October Kitchen delivery box for the driver to take away. If you have a gift certificate to apply to your account simply give us a call and we will "fund" your account with the amount.
What do I do with the empty delivery box and ice blankets?
Please do NOT ever throw away, break down or destroy the delivery boxes, insulation or ice blankets. On your next delivery day, leave the empty box in the designated spot and our driver will take away the empty and leave you your new delivery. Misuse or discarded boxes will result in a $12 fee. Non returned ice blankets will result in a $4 fee per blanket.
Do you serve dairy free and gluten free selections?
Yes, however, while wheat or other gluten containing ingredients may not be an ingredient in our products, all of our items are produced in the same area where products containing wheat or glutenous items are created. Though best practices are used in the manufacturing of our goods, inadvertent cross-contamination may occur.
All products are produced in a facility and on equipment that also processes wheat, soy, milk, eggs and gluten items.
All products are produced in a facility and on equipment that also processes wheat, soy, milk, eggs and gluten items.
What Our Customers Say
“Love the meals, tuna casserole, chicken pot pie, turkey divan all delicious. I had gastric bypass and need small meals, these are nutritious and one serving is two for me. Perfect to pop in the microwave. Great job!”
Sharon G.
“Your meals are the single reason I can spend more time with my family after work! All I have to do is put it in the oven, and forget about it. The meals cook while I play with my son”
Christine L.
“Paul at October Kitchen already does everything for you and you just need to heat it up and eat. They use less salt and seasonings, so its good for everyone; "You can always add it, but you can't take it out."”
Carole L.
